# Checkout Page not working properly

1. Make sure you are enabled **Available days and times.**

![After end of the available time no one can make a order.](/files/-Mj5QMnY2jP-oaGgZyeW)

2\. If it says **shipping address required**

![Settings > order configuration > Area based shipping charge](/files/K7RgRnjiIX1d9she66UL)

If Area based shipping charge enabled then you have to add shipping charge from <mark style="color:red;">**`Shop configuration > Delivery area`**</mark>

3\. **If it says name Name and phone field required**

Maybe you are logging into admin or user panel. Change the browser or remove all tabs and try again.


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