MOP - Portfolio
  • Introduction
  • Installation
    • The Flow
    • Installation on Server
      • Configure Database
      • Installation on LocalHost
    • Update From an Older Version
  • Configurations
    • Configure Admin Panel
      • Configure Site Settings
      • Configure Packages
    • Email Configuration
  • User Configuration
    • User Configuration
    • Services
    • Customers
    • vCard Builder
    • User's subdomain (server)
      • Custom Domain
      • Configure in MOP
      • Sorry! Invalid URL / Domain
  • FAQS
    • Add More Icons
    • Add Same Icon for multiple times
    • Registration not working
    • How to place an Order
    • Enable demo link and vCard preview
    • How "Add to Home screen" works?
    • Add ShareThis Share
    • Image sizes
    • Enable/Disable Development Mode
  • limitations & features
    • Server Requirements
    • Limitations
    • Supports
    • Refund Policy
  • Updates
    • Update - 3.6
    • Update - 3.7
    • Update 4.1*
  • Change Logs
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  • When can I request support?
  • When your request is out of support?

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  1. limitations & features

Supports

PreviousLimitationsNextRefund Policy

Last updated 3 years ago

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When can I request support?

  • If you have issues with the installation or configuration of functionality with MOP

  • If you do not understand the working process of a system/module in MOP

  • If something is not working in the way it should.

  • If you find bugs or security issues.

Send support mail at make sure you add the purchased code in the mail.

When your request is out of support?

  • Requesting customization services.

  • Requesting for a TeamViewer or any online session for the understanding working of a piece of code or the whole system.

  • Integration with 3rd party applications (Tools, POS, ERP, SAAS, CMS, etc.)

  • Integration with a new payment gateway.

  • Custom WebView support.

  • If the application core files (PHP, JS, CSS, HTML, JSON) files are modified or edited in any way, we will not be able to provide support unless all files are restored to their original form of the corresponding version.

  • If the Database is modified(creating, updating, or deleting) manually, the support is Void until a fresh install is done or a backup of the original Database is restored(if available)

If you want to do those options then you have to send paid customization offer.

phplime.envato@gmail.com